Ladies Who Lit
3,000 membersA women-only book club of around 3,000 members, once run on Google Sheets and WhatsApp. Now members book, pay and connect in their own portal, and the emails and reminders send themselves.
Read the case studyWork like a firm twice your size, and stay independent.
Who it's for
Independent firms of five to thirty people, and the founders building something new.
MTD keeps adding quarters, and chasing records eats the week.
Enquiries land after six, and the Renters' Rights Act adds more admin.
Adoption the SRA would be comfortable with, then the chasing and the progress updates.
You've bought the tools. They don't talk to each other, and reviews still take a day each.
No technical co-founder, and an agency quote you don't want to accept.
In their words
"We were running a few thousand members out of spreadsheets and a WhatsApp group. Now our members do it all themselves, and we only get pulled in when something actually needs us."
Recent work
A women-only book club of around 3,000 members, once run on Google Sheets and WhatsApp. Now members book, pay and connect in their own portal, and the emails and reminders send themselves.
Read the case studyEvery new page on their website used to mean a developer's quote and a wait. Now the site runs on their own accounts, and the team updates it by asking Claude in plain English.
Read the case studyYou stay in charge
Before anything gets automated, you get a written policy, an approved tools list, and a rule about what never goes near a chatbot.
A written AI policy your team can follow, mapped to your regulator.
An approved tools list, each with a data processing agreement in place.
No client personal data in anything that hasn't been approved.
A person reviews anything client-facing before it goes out. Always.
Only 8% of UK private practices wrote an AI policy last year, and 13% trained their staff.
See what's in the governance kitWhat I do
Everything I build either gives your team time back or helps you win more work. Usually both.
Chasing clients for records, deadline and renewal reminders, onboarding and AML checks
Enquiries answered out of hours, reviews and referrals asked for, outreach that isn't spam
A knowledge base of your own documents, a shared prompt library, agents for named jobs
Portals, calculators and checkers you can give, or sell, to the people you act for
Portals, internal tools and platforms, built for when nothing off the shelf quite fits
How it works
Three steps, transparent pricing and the audit fee deducted from your first project.
What's going on, what you've tried, whether I'm any use to you.
A proper look at your tools, your data and your risks, with a written plan and a walkthrough inside ten days. The fee comes off whatever you do next.
Pricing
Comparable audits in this market run £2,450 to £6,000. Mine is £395, and it comes off whatever you do next.
Why me
No account manager, no handover to someone junior, no ticket queue. The person you meet is the person doing the work.
Local
Based in Alresford, Hampshire and working remotely with firms anywhere in the UK.
You deal with the builder
Same person on the call, in the build, and on the phone afterwards.
Everything is yours
Your accounts, your code, your data, with runbooks and a handover so nothing depends on me.
A reply the same working day
Backed by monitoring, so problems usually reach me before they reach you.
Free resources
Three things you can use today, free, whether or not we ever work together.
24 questions across six areas. Instant score, and a written result in your inbox. Five minutes.
A written plan for shutting your AI down: what stops with one button, what needs a person, and in what order.
See the policy, the approved tools register and the staff survey that come with a rollout.
Insights
Short articles for firms like yours, on the rules and the practical side. Every figure has its source.
Questions